City Shenzhen
Function Name COMPLIANCE TRAINING AND COMMUNICATION
Employee Type Permanent/Regular
Years of Experience Required 5-10 Years
Business Format Support Center (Home Office)
Education Level Required Undergraduate
Job Description
To continuously build and promote ethics & integrity culture in Walmart China,
The Ethics and Compliance Training & Awareness Manager responsible for driving and promoting the execution of the ethics and compliance program/project and support culture-Building Initiatives within the company. This role focuses on ensuring that associates at all levels have the necessary knowledge and skills to perform their jobs effectively and are aware of important policies, procedures, best practices and mitigates compliance risks.
Essential Functions
1. Awareness Campaigns
· Development & Execution:
- Design and initiate multi-channel awareness campaigns (e.g., annual enterprise awareness, monthly compliance themes) to embed ethical behavior into daily operations.
- Partner with Internal Communications to feature compliance messages in newsletters, town halls, and leadership meeting.
· Content & Channels:
- Creatively explore multiple communication approach such as visually engaging materials: infographics, short videos, podcasts, quizzes, and interactive intranet portals.
- Develop attractive and effective awareness content by leverage storytelling, real-world scenarios, and company-specific case studies.
- Utilize digital tools (e.g., mobile apps, gamified platforms) to reach remote/deskless associates.
· Risk-Specific Campaigns:
- Develop crisis simulation exercises or “ethics ahoc” to prepare teams for high-pressure scenarios.
- Address emerging risks with targeted communications.
2. Measurement of Effectiveness
· Oversee and enhance effectiveness of all Ethics and Compliance awareness campaigns via surveys, focus groups, and engagement metrics
· Proactively seek feedback/suggestion from key business partner and audiences and develop practical improvement plan on awareness effectiveness.
3. Training Program Development
· Create engaging training content (e-learning, workshops, videos) for ethics and compliance subject matter areas.
· Assist tailor materials for diverse audiences, including associates, suppliers and third parties.
4. Collaboration
· Closely partner with Ethics& Compliance internal teams, other business partners to achieve training objectives.
· Advise leadership on compliance culture and training & awareness effectiveness.
Requirements
1. Bachelor degree in Human Resources, Communication or Marketing
2. At least 5 years related work experience in multi-national company, minimum 3 years’HR/training/awareness/marketing related experience.
3. Background in behavioral psychology, marketing, or communications to drive culture change.
4. Excellent English proficiency required.
5. Proven ability to design innovative, multi-format awareness campaigns in a corporate or regulated environment.
6. Experience with digital engagement tools (e.g., Vyond, Canva, Kahoot) and analytics platforms.
7. Familiarity with AI-driven tools for personalized content delivery
8. Strong interpersonal, people skills
Company Summary
Save Money. Live Better.
About Walmart Inc.
Walmart Inc. was founded by American retail legend Mr. Sam Walton in Arkansas in 1962. Over the past 50 years, the company has served customers and is now the world’s largest private employer and retailer. Walmart was ranked on the top of the Fortune 500 list several times and is among the most recognized global brands.
Walmart Inc. helps people around the world save money and live better – anytime and anywhere – in retail stores, online, and through their mobile devices. Each week, over 265 million customers and members visit our more than 11,500 stores under 56 banners in 27 countries and eCommerce websites. With fiscal year 2020 revenue of $524.0 billion, Walmart employs over 2.2 million associates worldwide. Walmart continues to be a leader in sustainability, corporate philanthropy and employment opportunity.
As an omni-channel retailer, Walmart announced plans to change the company’s legal name from Wal-Mart Stores, Inc. to Walmart Inc. effective Feb. 1, 2018. The name change chiefly demonstrates the company’s growing emphasis on serving customers seamlessly however they want to shop: in stores, online, on their mobile device, or through pickup and delivery.
In China, as elsewhere, we follow Walmart core values of “Service to the customer”, “Respect for the individual”, “Strive for excellence” and “Act with integrity”, and stick to the Walmart tradition of building our business one store and one customer at a time, so as to fulfill our core mission, and continue to make a difference in the lives of our customers, members and associates.
China is a market with a vast number of opportunities. We are fully confident about the prospects of the Chinese economy and the Chinese market. Walmart entered the Chinese market and opened its first Walmart store and Sam’s Club in Shenzhen in 1996.
Currently, Walmart operates different formats and banners in China including Walmart store and Sam’s Club. Walmart now has been operating over 400 retail units covering more than 170 cities nationwide; as well as running 22 distribution centers. Walmart China’s omni-channel retail strategy focuses on customer experience to offer customers and members easier shopping solutions anytime, anywhere in the way they like through accelerated digitalization and scale-up of retail innovation and integration of stores, clubs with multiple ecommerce channels. At the same time, the China ecommerce team continues to seek collaboration in multiple areas to expand the landscape of integration and build a win-win omni-channel retail ecosystem to help people save money and time and live better.
Walmart is committed to local talent development and diversity, especially the cultivation and full utilization of female staff and executives. 99.9% of Walmart China associates are Chinese nationals. All of Walmart China’s store managers are Chinese. Furthermore, around 65% of Walmart China associates are female and nearly 50% of above-director level associates are female. In 2009, the company established the “Walmart China Women’s Leadership Development Commission” for driving women’s career development.
Walmart will continue to make long-term investment in China and develop both online and offline to provide customers with even better services. Meanwhile, Walmart will continue to upgrade existing stores, invest in food safety and build on strong partnerships with our Chinese suppliers. Walmart expects to create more jobs, makes joint development with Chinese economy and become a trusted corporate citizen in China.
About Walmart Inc.
Walmart Inc. was founded by American retail legend Mr. Sam Walton in Arkansas in 1962. Over the past 50 years, the company has served customers and is now the world’s largest private employer and retailer. Walmart was ranked on the top of the Fortune 500 list several times and is among the most recognized global brands.
Walmart Inc. helps people around the world save money and live better – anytime and anywhere – in retail stores, online, and through their mobile devices. Each week, over 265 million customers and members visit our more than 11,500 stores under 56 banners in 27 countries and eCommerce websites. With fiscal year 2020 revenue of $524.0 billion, Walmart employs over 2.2 million associates worldwide. Walmart continues to be a leader in sustainability, corporate philanthropy and employment opportunity.
As an omni-channel retailer, Walmart announced plans to change the company’s legal name from Wal-Mart Stores, Inc. to Walmart Inc. effective Feb. 1, 2018. The name change chiefly demonstrates the company’s growing emphasis on serving customers seamlessly however they want to shop: in stores, online, on their mobile device, or through pickup and delivery.
In China, as elsewhere, we follow Walmart core values of “Service to the customer”, “Respect for the individual”, “Strive for excellence” and “Act with integrity”, and stick to the Walmart tradition of building our business one store and one customer at a time, so as to fulfill our core mission, and continue to make a difference in the lives of our customers, members and associates.
About Walmart China
Currently, Walmart operates different formats and banners in China including Walmart store and Sam’s Club. Walmart now has been operating over 400 retail units covering more than 170 cities nationwide; as well as running 22 distribution centers. Walmart China’s omni-channel retail strategy focuses on customer experience to offer customers and members easier shopping solutions anytime, anywhere in the way they like through accelerated digitalization and scale-up of retail innovation and integration of stores, clubs with multiple ecommerce channels. At the same time, the China ecommerce team continues to seek collaboration in multiple areas to expand the landscape of integration and build a win-win omni-channel retail ecosystem to help people save money and time and live better.
Walmart is committed to local talent development and diversity, especially the cultivation and full utilization of female staff and executives. 99.9% of Walmart China associates are Chinese nationals. All of Walmart China’s store managers are Chinese. Furthermore, around 65% of Walmart China associates are female and nearly 50% of above-director level associates are female. In 2009, the company established the “Walmart China Women’s Leadership Development Commission” for driving women’s career development.
Walmart will continue to make long-term investment in China and develop both online and offline to provide customers with even better services. Meanwhile, Walmart will continue to upgrade existing stores, invest in food safety and build on strong partnerships with our Chinese suppliers. Walmart expects to create more jobs, makes joint development with Chinese economy and become a trusted corporate citizen in China.