城市 深圳市

职能组 道德办公室

雇佣类型 常规用工

工作经验 5-10年

业态 支持中心(总部)

教育背景 本科

职位描述

In order to continuously build and promote ethics & integrity culture in Walmart China, responsible for managing ethics cases ; providing proactive ethics support and expert advice & guidance by responding to relevant stakeholders on requests about Ethics opinions; managing the Ethics projects and supporting business unit on reporting about Ethics case trends, significant Ethics issues. Responsibilities 1. Manage the execution of the relevant Ethics case management and investigative process, ensure the fairness and consistency of conclusion and recommendation; which includes: 1) Ensuring intake of allegations are accurate; initial assessment of allegations and escalation on tier 1 cases to Global Ethics Office; 2) Keeping communication with the reporting individual to request additional information for incomplete or insubstantial allegations; 3) Following up with investigation team to ensure the thorough and effective investigation has been completed within timeline; 4) Review of factual findings with investigator, legal and business owner if needed; 5) Analyzing ethics violation and determining the consistent range of discipline action; 6) Resolves cases with business leaders and decision makers by reviewing facts, conclusions and recommended corrective plan with business owners, investigation team, legal and HR partners; 7) Following up with business owner regarding implementation of remediation measures; 8) Completing communication with reporter and subjects of unsubstantiated allegations, close out cases. 2. Continuously review and optimize the case management process for higher efficiency by evaluating effectiveness of investigation to detect ethical misconduct, applying suggestions for improving efficiency and effectiveness of the case management process and provide feedback to Global Ethics Office. 3. Managing all the ethics related opinion requests by seeking for guidance from Global Ethics Office if needed; provide proactive ethics support, expert advice and guidance by responding to stakeholders on requests about ethics opinions; and documenting the opinion and response in the case management system. 4. Manage ethics projects by conducting background research under oversight of supervisor; partnering with Line Managers in other parts of the company to identify operational processes to prevent or detect unethical behavior; analyzing data for ethics projects; and completing multiple tasks to assist with the completion of the project. 5. Develop and manage ethics projects, analyzing data for ethics projects; and completing multiple tasks to assist with the completion of the project. 6. Support the execution of a quantitative and qualitative business unit reporting model for Walmart China to engage and inform on ethics trends, significant ethics issues and cases involving Walmart China associates as well as suppliers, which includes ethics status, trend, potential concerns, anticipated issues and suggestions. 7. Demonstrate up-to-date expertise in ethics and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales. 8. Model compliance with company policies and procedures and supports company standards of ethics and integrity by incorporating these into the development and implementation of business plans. Requirements 1. At least 8 years‘ related work experience in multi-national company. 2. Familiar with retail and consumer business; 3. Good judgment, model the WM culture; 4. Excellent English proficiency required; 5. Bachelor degree, major in Ethics, Legal, Compliance or Auditing is prefer; 6. Strong computer and analytical skills; 7. Strong presentation and communication skills; 8. Strong interpersonal, people skills.

公司介绍

Save Money. Live Better.
沃尔玛全球概况

沃尔玛公司由美国零售业的传奇人物山姆 • 沃尔顿先生于1962年在阿肯色州成立。经过五十多年的发展,沃尔玛公司已经成为世界最大的私人雇主和连锁零售商,多次荣登《财富》杂志世界500强榜首及当选最具价值品牌。

沃尔玛公司致力于通过实体零售店、在线电子商店、以及移动设备移动端等不同平台不同方式来帮助世界各地的人们随时随地节省开支,并生活得更好。每周,超过2. 65亿名顾客和会员光顾我们在27个国家拥有的56个品牌下的11,500多家门店以及电子商务网站。沃尔玛全球2020财年营收达到5240亿美元,全球员工总数超220万名。沃尔玛将继续在可持续发展、企业慈善以及就业机会领域担任领军者的角色。

作为一家全渠道零售商,沃尔玛宣布从2018年2月1日起将公司法定名称由“沃尔玛百货公司 (Wal-Mart Stores, Inc.)”变更为“沃尔玛公司(Walmart Inc.)”。本次变更公司法定名称,表明了沃尔玛越来越重视为顾客提供无缝连接的零售服务,以满足顾客多种购物方式,包括在门店、网上、移动设备上购物,或是以门店取货和接受送货上门的方式购物。

与在世界其它地方一样,沃尔玛在中国始终坚持“服务顾客、尊重个人、追求卓越、诚信行事”的四大核心价值观及行为,专注于开好每一家店,服务好每一位顾客,履行公司的核心使命,以不断地为我们的顾客、会员和员工创造非凡。

沃尔玛中国概况

沃尔玛对中国经济和市场充满信心,并致力于在中国的长期投资与发展。沃尔玛于1996年进入中国,在深圳开设了第一家沃尔玛门店和山姆会员商店。

目前沃尔玛在中国经营不同业态和品牌,包括沃尔玛门店和山姆会员商店。沃尔玛目前已经在全国170多个城市开设了400多家商场 、22家配送中心 。作为一家全渠道零售商,沃尔玛中国零售全渠道战略立足顾客体验,通过加速零售创新的数字化和规模化,融合实体门店与多个电商渠道,无缝链接线上线下,为顾客提供随时随地随心的购物解决方案。同时积极寻求广泛合作,扩大全渠道的布局,构建全渠道零售生态圈,为顾客省钱省时间,让他们生活得更好。

沃尔玛中国注重人才本土化,鼓励人才多元化,特别是培养和发展女性员工及管理层。目前沃尔玛中国超过99.9%的员工来自中国本土,商场总经理全部由中国本土人才担任,女性员工占比约65%,管理团队近50%为女性。2009年公司成立了“沃尔玛中国女性领导力发展委员会”,以加速推动女性的职业发展。

秉持着目前良好的发展势头,沃尔玛将持续在华长期投资发展,未来线上线下齐头并进给顾客提供更好的服务。同时,沃尔玛将继续升级现有门店、加强食品安全,与本土供应商共赢发展。沃尔玛希望能创造更多就业岗位,在与中国经济共发展的同时成为消费者信赖的优秀企业公民。