岗位职责:
1. 负责管理和实施沃尔玛大卖场门店营运项目(创新、转型、业务流程变革等),与总部采购部等跨职能团队合作,通过项目试点验证的方法,进而制定全国门店推广计划。以达到提升业务效率和提供更好的顾客体验。
2. 定期报告项目进度,在批准的预算内按时交付项目,确保顺利成功实施。
3. 通过协调区域营运管理层、测试门店和公司总部的其他职能团队,为项目实施制定完整的沟通和培训计划,包括培训材料、SOP、手册等确保门店相关员工对项目的理解和跟进。
4. 与项目相关人员及时沟通,同步进度或变化,并在需要时寻求资源,确保项目顺利推进。
岗位要求:
1. 运营管理或采购经验优先
2. 有财务管控意识
3. 有项目经验,沟通与协调能力强,有计划性
4. 6-8年零售行业相关经验
5. 要求英语读写能力,口语流畅更佳
Job Accountabilities:
1.Pilot and Rollout Project Management
1.1 Develop cohesive project pilot or rollout plan through assembling different innovation ideas into one adaptation package to each individual store.
1.2 Manage all given projects by collaborating cross functional teams during the entire process to ensure smooth and successful implementation.
1.3 Report projects progress periodically.
1.4 Deliver the projects on time, within approved budget.
2.Knowledge Transfer
2.1 Collaborate with cross functional teams to develop proven methodology through project piloting to achieve test and learn objectives.
2.2 Collaborate with cross functional teams to develop integrated communication package, including training material, SOP, handbook, etc., for project rollouts.
2.3 Establish Train the Trainer program by leveraging DMs, SOE stores and other functional teams in Support Center to enable the consistent understanding and approach for all levels in Ops organization.
3.Change management
3.1 Work closely with field ops leadership SDO&DMs on transformation project to enable.
3.2 Communicate approved changes with formed project team to mobilize change commitment.
3.3 Monitor the implementation plan and track the metrics.
3.4 Share right behaviors, callout gaps, address resistance, and seek for resource when needed to enable successful Process Reengineering.