City Shenzhen
Function Name CONTINUOUS IMPROVEMENT
Employee Type Permanent/Regular
Years of Experience Required 5-10 Years
Business Format Support Center (Home Office)
Education Level Required Undergraduate
Job Description
职位目的： 负责跟踪、管理和监督持续改进团队中监控和改善状态。通过数据发现问题并提供改进建议。 -监控面向非设施的合规性计划，以识别异常、推动改善并评估改善效果。 -负责总体业态层级监控结果及改善计划的跟踪，并定期向高级管理层及国际部汇报。所涉及的合规领域为 (但不仅限于): 食品安全、产品安全、健康与保健、消费者保护、反洗钱、反垄断、隐私及数据合规、贸易合规、责任采购、劳动与雇佣、证照、道德合规等。 岗位职责 1.监督与改善 (50%) -根据公司合规政策，制定和实施合规非门店端的监督方案和计划，以发现不合规情况(例外) -监控和分析现有合规程序流程（从流程和程序、培训和认识到执行），并确定需要改进的领域。 -进行根本原因分析，制定和推动改进计划和举措，并评估改进方案的有效性以持续改进。 -监控跨业态层级合规绩效并有效使用数据，定期向高级管理层提供见解报告。 2.业务支持 （30%） -支持团队负责人， 与合规各领域专家密切合作，拉齐监管要求、风险评估, 及时监控结果和改进情况，以推动 道德合规部的 合规项目的的持续提升。 -跟踪整体监测发现和补救，与整个组织的利益相关者(包括团队负责门店及数据监控和的同事)密切合作，确保补救计划及时执行和关闭。验证改进计划的有效性。 -参加业务会议，了解营运和其他业务部门的关注重点，分享合规工作成果和重点 -定期向国际部汇报中国持续提升团队的监控计划和改进状况。 3.沟通与培训（20%） -举办培训课程，向非门店端(如: 支持中心、电商、数据、会籍等) 的员工介绍最新的合规流程和标准以及执行技巧。赋能业务部门在日常工作中实现有效的合规操作。 -通过在整个组织中推广理念、表彰最佳实践和成功案例，培养持续改进的文化和诚信文化。树立一次做对的观念 任职要求 -大学本科以上学历，有 PMP，精益认证者优先 - 良好的数据分析能力。 - 良好的项目管理技能，能够在整个项目管理周期中独立管理跨职能流程优化项目，即启 动、规划、执行、关闭和监控。 - 能够发现问题，诊断并提出解决问题的解决方案，然后密切监控解决方案的效率和有效 性。 - 较强的沟通、谈判和影响能力。 - 良好的英语沟通能力。能够独立向全球团队报告。 - 出色的报告/PPT 技能。 - 能够在压力下工作，并在紧迫的截止日期前完成任务。 - 具备 8 年以上工作经验；有合规、商超营运、内审经验者优先 - 具备商超零售及电商行业经验 -能够接受出差并具备承受一定的承压能力
其他信息
Company Summary
Save Money. Live Better.
About Walmart Inc.
Walmart Inc. was founded by American retail legend Mr. Sam Walton in Arkansas in 1962. Over the past 50 years, the company has served customers and is now the world’s largest private employer and retailer. Walmart was ranked on the top of the Fortune 500 list several times and is among the most recognized global brands.
Walmart Inc. helps people around the world save money and live better – anytime and anywhere – in retail stores, online, and through their mobile devices. Each week, over 265 million customers and members visit our more than 11,500 stores under 56 banners in 27 countries and eCommerce websites. With fiscal year 2020 revenue of $524.0 billion, Walmart employs over 2.2 million associates worldwide. Walmart continues to be a leader in sustainability, corporate philanthropy and employment opportunity.
As an omni-channel retailer, Walmart announced plans to change the company’s legal name from Wal-Mart Stores, Inc. to Walmart Inc. effective Feb. 1, 2018. The name change chiefly demonstrates the company’s growing emphasis on serving customers seamlessly however they want to shop: in stores, online, on their mobile device, or through pickup and delivery.
In China, as elsewhere, we follow Walmart core values of “Service to the customer”, “Respect for the individual”, “Strive for excellence” and “Act with integrity”, and stick to the Walmart tradition of building our business one store and one customer at a time, so as to fulfill our core mission, and continue to make a difference in the lives of our customers, members and associates.
China is a market with a vast number of opportunities. We are fully confident about the prospects of the Chinese economy and the Chinese market. Walmart entered the Chinese market and opened its first Walmart store and Sam’s Club in Shenzhen in 1996.
Currently, Walmart operates different formats and banners in China including Walmart store and Sam’s Club. Walmart now has been operating over 400 retail units covering more than 170 cities nationwide; as well as running 22 distribution centers. Walmart China’s omni-channel retail strategy focuses on customer experience to offer customers and members easier shopping solutions anytime, anywhere in the way they like through accelerated digitalization and scale-up of retail innovation and integration of stores, clubs with multiple ecommerce channels. At the same time, the China ecommerce team continues to seek collaboration in multiple areas to expand the landscape of integration and build a win-win omni-channel retail ecosystem to help people save money and time and live better.
Walmart is committed to local talent development and diversity, especially the cultivation and full utilization of female staff and executives. 99.9% of Walmart China associates are Chinese nationals. All of Walmart China’s store managers are Chinese. Furthermore, around 65% of Walmart China associates are female and nearly 50% of above-director level associates are female. In 2009, the company established the “Walmart China Women’s Leadership Development Commission” for driving women’s career development.
Walmart will continue to make long-term investment in China and develop both online and offline to provide customers with even better services. Meanwhile, Walmart will continue to upgrade existing stores, invest in food safety and build on strong partnerships with our Chinese suppliers. Walmart expects to create more jobs, makes joint development with Chinese economy and become a trusted corporate citizen in China.
About Walmart Inc.
Walmart Inc. was founded by American retail legend Mr. Sam Walton in Arkansas in 1962. Over the past 50 years, the company has served customers and is now the world’s largest private employer and retailer. Walmart was ranked on the top of the Fortune 500 list several times and is among the most recognized global brands.
Walmart Inc. helps people around the world save money and live better – anytime and anywhere – in retail stores, online, and through their mobile devices. Each week, over 265 million customers and members visit our more than 11,500 stores under 56 banners in 27 countries and eCommerce websites. With fiscal year 2020 revenue of $524.0 billion, Walmart employs over 2.2 million associates worldwide. Walmart continues to be a leader in sustainability, corporate philanthropy and employment opportunity.
As an omni-channel retailer, Walmart announced plans to change the company’s legal name from Wal-Mart Stores, Inc. to Walmart Inc. effective Feb. 1, 2018. The name change chiefly demonstrates the company’s growing emphasis on serving customers seamlessly however they want to shop: in stores, online, on their mobile device, or through pickup and delivery.
In China, as elsewhere, we follow Walmart core values of “Service to the customer”, “Respect for the individual”, “Strive for excellence” and “Act with integrity”, and stick to the Walmart tradition of building our business one store and one customer at a time, so as to fulfill our core mission, and continue to make a difference in the lives of our customers, members and associates.
About Walmart China
Currently, Walmart operates different formats and banners in China including Walmart store and Sam’s Club. Walmart now has been operating over 400 retail units covering more than 170 cities nationwide; as well as running 22 distribution centers. Walmart China’s omni-channel retail strategy focuses on customer experience to offer customers and members easier shopping solutions anytime, anywhere in the way they like through accelerated digitalization and scale-up of retail innovation and integration of stores, clubs with multiple ecommerce channels. At the same time, the China ecommerce team continues to seek collaboration in multiple areas to expand the landscape of integration and build a win-win omni-channel retail ecosystem to help people save money and time and live better.
Walmart is committed to local talent development and diversity, especially the cultivation and full utilization of female staff and executives. 99.9% of Walmart China associates are Chinese nationals. All of Walmart China’s store managers are Chinese. Furthermore, around 65% of Walmart China associates are female and nearly 50% of above-director level associates are female. In 2009, the company established the “Walmart China Women’s Leadership Development Commission” for driving women’s career development.
Walmart will continue to make long-term investment in China and develop both online and offline to provide customers with even better services. Meanwhile, Walmart will continue to upgrade existing stores, invest in food safety and build on strong partnerships with our Chinese suppliers. Walmart expects to create more jobs, makes joint development with Chinese economy and become a trusted corporate citizen in China.