City Shanghai

Function Name SAM'S OPERATIONS

Employee Type Permanent/Regular

Years of Experience Required 5-10 Years

Business Format Sam’s Club

Education Level Required Junior College

Job Description

推动流程/ sop在Urban的落地以确保项目的成功
•带领Urban Central运营执行团队,确保每个门店成功开业。
•与Urban Support Ops团队紧密合作,针对各个环节的需求制定和校准sop,以确保模式可以成功且高效复制。
•分享门店最佳实践。

通过合作达成卓越的营运结果
•在营运的各个流程中与门店总经理紧密合作
•在商品/项目测试和推广等方面与OPS Support团队合作。带领团队对门店进行相关培训,并及时反馈,确保新商品新项目的成功实施。
•与团队一起优化流程以解决问题。反馈相关部门进行优化,以帮助运营效率/卓越性和业务结果的持续改进

跟进和跟踪,以确保门店达成一致性和积极的结果
•通过定期的巡店,跟进销售数据,监控具体的标准和结果,确保门店运营标准的一致性和经营结果的提升。

与关键部门负责人就人才梯队建设和发展互动与合作
•与VP、GMs和RHRM紧密合作基于各门店业务需求,设计人员方案
•在必要时为营运团队提供指导和咨询

Company Summary

Save Money. Live Better.
About Walmart Inc.

Walmart Inc. was founded by American retail legend Mr. Sam Walton in Arkansas in 1962. Over the past 50 years, the company has served customers and is now the world’s largest private employer and retailer. Walmart was ranked on the top of the Fortune 500 list several times and is among the most recognized global brands. 

Walmart Inc. helps people around the world save money and live better – anytime and anywhere – in retail stores, online, and through their mobile devices. Each week, over 265 million customers and members visit our more than 11,500 stores under 56 banners in 27 countries and eCommerce websites. With fiscal year 2020 revenue of $524.0 billion, Walmart employs over 2.2 million associates worldwide. Walmart continues to be a leader in sustainability, corporate philanthropy and employment opportunity.

As an omni-channel retailer, Walmart announced plans to change the company’s legal name from Wal-Mart Stores, Inc. to Walmart Inc. effective Feb. 1, 2018. The name change chiefly demonstrates the company’s growing emphasis on serving customers seamlessly however they want to shop: in stores, online, on their mobile device, or through pickup and delivery.

In China, as elsewhere, we follow Walmart core values of “Service to the customer”, “Respect for the individual”, “Strive for excellence” and “Act with integrity”, and stick to the Walmart tradition of building our business one store and one customer at a time, so as to fulfill our core mission, and continue to make a difference in the lives of our customers, members and associates.

About Walmart China

China is a market with a vast number of opportunities. We are fully confident about the prospects of the Chinese economy and the Chinese market. Walmart entered the Chinese market and opened its first Walmart store and Sam’s Club in Shenzhen in 1996.

Currently, Walmart operates different formats and banners in China including Walmart store and Sam’s Club. Walmart now has been operating over 400 retail units covering more than 170 cities nationwide; as well as running 22 distribution centers. Walmart China’s omni-channel retail strategy focuses on customer experience to offer customers and members easier shopping solutions anytime, anywhere in the way they like through accelerated digitalization and scale-up of retail innovation and integration of stores, clubs with multiple ecommerce channels. At the same time, the China ecommerce team continues to seek collaboration in multiple areas to expand the landscape of integration and build a win-win omni-channel retail ecosystem to help people save money and time and live better.

Walmart is committed to local talent development and diversity, especially the cultivation and full utilization of female staff and executives. 99.9% of Walmart China associates are Chinese nationals. All of Walmart China’s store managers are Chinese. Furthermore, around 65% of Walmart China associates are female and nearly 50% of above-director level associates are female. In 2009, the company established the “Walmart China Women’s Leadership Development Commission” for driving women’s career development.

Walmart will continue to make long-term investment in China and develop both online and offline to provide customers with even better services. Meanwhile, Walmart will continue to upgrade existing stores, invest in food safety and build on strong partnerships with our Chinese suppliers. Walmart expects to create more jobs, makes joint development with Chinese economy and become a trusted corporate citizen in China.