City Shenzhen

Function Name EOC

Employee Type Permanent/Regular

Years of Experience Required 5-10 Years

Business Format Support Center (Home Office)

Education Level Required Undergraduate

Job Description


·       在全球应急管理、业务连续性管理和政府检查管理的战略指引下,协助制定公司的危机管理、业务连续性管理和政府检查管理策略、目标及实施计划。

·       制订和建立危机管理、业务连续性管理和政府检查管理程序和标准,并监督有关部门和人员执行。

·       通过维持中国应急处理中心和政府检查中心的不间断运作,监控并报告中国和亚洲区域内的外部重大安全事件和自然灾害并分析可能对公司产生的威胁,采取措施予以缓解;监控并报告公司内部的重大事件,建立健全危机事件应急处理和响应机制,组织协调中国危机管理小组、区域和运营单位应急响应小组,对重大危机事件进行有序有效地处理响应。

·       构建关键业务连续性计划,识别公司关键业务运作面临的威胁和风险,制订控制措施和行动计划,确保公司业务的连续性。组织协调关键业务部门,对业务连续性计划进行维护和更新。

·       策划公司危机管理团队和区域管理团队年度桌面演练,并确保演练计划的实施和执行,收集演练反馈和经验,并作为改进机会对现有体系和计划进行完善。

·       组织收集运营单位执行危机管理和政府检查政策、程序和标准的反馈,并联合有关部门和技术专家进行回顾和改善。

·       负责组织红色事件的调查和处理,并监督整改措施和计划的实施。

·       监督公司关键业务完成业务连续性计划的制订、维护和更新。

·       组织制订公司危机管理计划和危机沟通计划,并进行维护和更新。


·       五年以上从事于危机管理或业务连续性管理的经验。

·       独立建立并维护ISO 22301业务连续性管理体系的经验。

·       良好英文书写和口头沟通能力。

Company Summary

Save Money. Live Better.
About Walmart Inc.

Walmart Inc. was founded by American retail legend Mr. Sam Walton in Arkansas in 1962. Over the past 50 years, the company has served customers and is now the world’s largest private employer and retailer. Walmart was ranked on the top of the Fortune 500 list several times and is among the most recognized global brands. 

Walmart Inc. helps people around the world save money and live better – anytime and anywhere – in retail stores, online, and through their mobile devices. Each week, over 265 million customers and members visit our more than 11,500 stores under 56 banners in 27 countries and eCommerce websites. With fiscal year 2020 revenue of $524.0 billion, Walmart employs over 2.2 million associates worldwide. Walmart continues to be a leader in sustainability, corporate philanthropy and employment opportunity.

As an omni-channel retailer, Walmart announced plans to change the company’s legal name from Wal-Mart Stores, Inc. to Walmart Inc. effective Feb. 1, 2018. The name change chiefly demonstrates the company’s growing emphasis on serving customers seamlessly however they want to shop: in stores, online, on their mobile device, or through pickup and delivery.

In China, as elsewhere, we follow Walmart core values of “Service to the customer”, “Respect for the individual”, “Strive for excellence” and “Act with integrity”, and stick to the Walmart tradition of building our business one store and one customer at a time, so as to fulfill our core mission, and continue to make a difference in the lives of our customers, members and associates.

About Walmart China

China is a market with a vast number of opportunities. We are fully confident about the prospects of the Chinese economy and the Chinese market. Walmart entered the Chinese market and opened its first Walmart store and Sam’s Club in Shenzhen in 1996.

Currently, Walmart operates different formats and banners in China including Walmart store and Sam’s Club. Walmart now has been operating over 400 retail units covering more than 170 cities nationwide; as well as running 22 distribution centers. Walmart China’s omni-channel retail strategy focuses on customer experience to offer customers and members easier shopping solutions anytime, anywhere in the way they like through accelerated digitalization and scale-up of retail innovation and integration of stores, clubs with multiple ecommerce channels. At the same time, the China ecommerce team continues to seek collaboration in multiple areas to expand the landscape of integration and build a win-win omni-channel retail ecosystem to help people save money and time and live better.

Walmart is committed to local talent development and diversity, especially the cultivation and full utilization of female staff and executives. 99.9% of Walmart China associates are Chinese nationals. All of Walmart China’s store managers are Chinese. Furthermore, around 65% of Walmart China associates are female and nearly 50% of above-director level associates are female. In 2009, the company established the “Walmart China Women’s Leadership Development Commission” for driving women’s career development.

Walmart will continue to make long-term investment in China and develop both online and offline to provide customers with even better services. Meanwhile, Walmart will continue to upgrade existing stores, invest in food safety and build on strong partnerships with our Chinese suppliers. Walmart expects to create more jobs, makes joint development with Chinese economy and become a trusted corporate citizen in China.